Testimonials

This is why we build amazing pools and outdoor experiences.

Client Testimonials

Hauk Custom Pools did a wonderful job on my pool and it is now the paradise I have been wanting for a long time. Hauk Custom Pools was a wonderful experience and I would recommend you all to any of my friends who plan on building a new pool. Your team went above and beyond to make me feel comfortable and informed of all the updates and inspections coming. The process was very smooth and efficient thanks to your wonderful team. If I ever build a new pool again I will be calling on Hauk Custom Pools. Thanks for everything Robby! Hauk Custom Pools did a wonderful job on my pool and it is now the paradise I have been wanting for a long time. Hauk Custom Pools was a wonderful experience and I would recommend you all to any of my friends who plan on building a new pool. Your team went above and beyond to make me feel comfortable and informed of all the updates and inspections coming. The process was very smooth and efficient thanks to your wonderful team. If I ever build a new pool again I will be calling on Hauk Custom Pools. Thanks for everything Robby!
Scot Peters – Murphy, Texas
We really appreciate the job done by the entire Hauk team. We did quite a bit of research with pool companies and felt most comfortable with Hauk Custom Pools. You came up with a great set of starting designs, then took our comments into consideration for an exceptional end product. The build process went according to plan, and your team communicated status in a timely fashion. We didn’t feel pressured, nor “nickel and dimed”. You were honest about what you could and couldn’t do and were quick to resolve issues.
The Carl Family – Frisco, Texas
We would like to take this opportunity to thank you from the bottom of our hearts for our fabulous pool. We absolutely love it, especially our girls. You have transformed our plain backyard into a beautiful oasis!!! You were wonderful to work with as well as your staff. You went beyond what we asked for in the design as well as the final product. We have received so many compliments on our pool. We will always highly recommend Hauk Custom Pools to all of our friends and family. Thanks again. We would like to take this opportunity to thank you from the bottom of our hearts for our fabulous pool. We absolutely love it, especially our girls. You have transformed our plain backyard into a beautiful oasis!!! You were wonderful to work with as well as your staff. You went beyond what we asked for in the design as well as the final product. We have received so many compliments on our pool. We will always highly recommend Hauk Custom Pools to all of our friends and family. Thanks again.
The Lapomarda Family – Frisco, TexasThe Lapomarda Family – Frisco, Texas
This pool, patio, fire pit, BBQ and seating walls around the patio, fire pit and BBQ are a work of art. The rock masons were just like a surgeon except they used a hammer and chisel rather than a scalpel. It was truly a park of art to watch. The workers worked every day during the roughly 70 days except for 3 or 4 days that it rained. The project went perfectly from our perspective. The workers were hard working and courteous. The area was kept orderly and clean as a construction site can be. Nick was great to work with. He incorporated our ideas into the pool, the patio, the raised patio and the raised fire pit and BBQ. Charlie, our project manager maintained contact virtually on a daily basis. He was always available for questions, whether by phone or personally as he visited the construction site. He was great to work with, very knowledgeable. Everyone we dealt with at Hauk Custom Pools was professional and informative and had terrific follow through. This includes the sub contractors that were used. We also used Texas Tree & Landscaping and Dallas Landscape Lighting based on Nicks recommendation…. we were very pleased with them also. This project was professionally and effectively handled by a great company. Thank you everyone at Hauk Custom Pools.
The Busenbark Family – Mckinney, Texas
It looks like we are getting close to the finish line and I wanted to let you know that you all have been great! We are getting compliments on the pool from everyone who comes by. I was very impressed by the quality of your subcontractors and the professionalism of you staff. We will gladly recommend Hauk Custom Pools.
The Haung Family – Frisco, Texas
Customer service of my sales person (Clay) was top notch. He put up with my numerous design changes and questions and was always helpful. My superintendent and the construction crew were amazing. Overall, very happy with the quality of my pool.
The Plant Family – Celina, Texas
We were extremely pleased with the design & installation process of our Hauk pool & water features. Our field manager – Sammy was very thorough and professional throughout the process.
The Pierce Family – Prosper, Texas
Awesome family-owned business. They treat you like family, not a number. We had a great experience with the construction of our pool. They were just a phone call away whenever we had questions or concerns. The owner and staff at Hauk Custom Pools excel in customer service, which is very important to us.

Tim designed a pool that surpassed our expectations. He did an excellent job. He’s friendly, patient and great at designing pools. Jake and Rob kept us informed at every phase of the construction. Robbie, the owner, is a great person – in fact, a model business owner. He and his son, Clay, let us know that they’ll be there for us whenever we need any help with our pool.
The Galles Family – Prosper, Texas
We would highly recommend Hauk Custom Pools to anyone that is considering building a pool. I was impressed with the quality of construction, attention to detail, creativity, execution of the construction plan and professionalism of the entire staff. Hauk Pools delivered in all aspects of what the told me they would do.
The Nash Family – Dallas, Texas
Hauk was great at communicating with us throughout the project. We were advised on next steps and when we had questions, they were answered very quickly. Nick was excellent to work with from a sales perspective. Charlie is an amazing super. Charlie does an exceptional job listening to the customer and following through. He is very particular and made sure everything looked great. We were very satisfied with the process and results!
The Kelly Family – McKinney, Texas
We visited with several pool builders but you gave us the confidence that Hauk Custom Pools is a company that we could trust to build our pool. The work you showed us clearly reflected a company that asks questions and listens to what the customer wants. Everything you showed us was a “home run”, and we know even as we were driving away from your office that Hauk was the company we could trust to build our pool.
The Baker Family – Frisco, Texas
Thanks for everything. You did a great job keeping us informed of all the activities during the pool building process. Thanks again for keeping the details in check for us!
The Conard Family – Allen, Texas
I just wanted to write you a note and tell you that we have enjoyed our pool immensely! It was nice not to have to worry about the pool, because we know you were looking after every detail. Your time and attention to detail during the building process has paid off in low maintenance and countless hours of enjoyment. You and your staff have treated us like family a year after the sale. Thank you for all you have done.
The Klement Family – Celina, Texas
I wanted to thank you and everyone at Hauk Custom Pools for the great experience over the the past 6+ weeks and most of all for the incredible looking pool! It is amazing how fast the construction process was and to watch our backyard transform into something that gives reason every day to be outside. Again, thanks for everything and the great customer service.
The Thomas Family – Frisco, Texas
Our pool is honestly the most beautiful pool I have ever seen. It is like we have art work in our backyard. None of the pool contractors we met with during the pool purchasing process has quality that compares to Hauk Custom Pools.
The McMenamin Family – Frisco, Texas
Our backyard is more than we ever hoped for! We are so incredibly thrilled at how fantastic our pool turned out. The customer service has been fabulous. Since we completed our pool, we have heard many horror stories from friends and neighbors in the construction of their pools. We have to tell these same people you should have built a Hauk Custom Pool! You guys made the whole process seem so easy and, yes, fun at times! We hope that you continue to build beautiful pools for many years to come.
The Fitzhugh Family – Prosper, Texas
I wanted to take this opportunity to express the total satisfaction that we have with our swimming pool construction process. By the way, no other pool company we spoke with spent even 10% as much time and effort explaining the entire, design contracting and construction process to us as you did…and the book you gave us detailing every aspect of the process is excellent! I am an engineer by training and profession and I appreciate a good design, a good plan and exacting execution. Keep up the good work.
The Bauchman Family – McKinney, Texas
We wanted to let you know how happy we are with our pool and the great job your team did. Our pool looks great. Everyone that comes over says it is the best looking pool they have seen. It is so relaxing for us to hang out by the pool. The sounds of the waterfall block out the rest of the world. The customer service we received from Hauk was beyond our expectations. Thank you for making he pool process so easy on the homeowner. We have already recommended your company to several friends.
The Bolin Family – Frisco, Texas
Hauk has exceeded our expectations every step of the way. In an industry driven by word-of-mouth recommendations and customer satisfaction, there is no greater benefit than to have a general contractor that is as efficient in his timeliness of delivery, as he is in his ability to handle the customer with the greatest level of care and respect.
The Benedict Family – Frisco, Texas
Customer Service – I think Hauk did a great job of always being available. I started to talk to Hauk about 18 months before we decided to commit to the project. Most other pool companies wanted a commitment before they went into plan details. While Hauk didn’t produce hard plans until after we committed, they must have spend 4+ hour consulting with us and showing us what the possibilities were, even generated renderings to show us what the end project would look like. They put in the time to make us comfortable about the whole project before asking us to sign any kind of contract. Even after the contract was signed and during construction, these guys were just a phone call or an email away. Both the sales side of the house and the build side of the house are committed to customer service.
The Patel Family – Frisco, Texas
I thought the communication was outstanding. Hauk Custom Pools, LLC kept me up to speed on what was going on. I was also satisfied with the quality of the job. I was overall very impressed with Hauk Custom Pools, LLC quality of work. I have some follow up projects and I will keep Hauk Custom Pools, LLC in mind.
The Mzee Family – Plano, Texas
The quality of the work was exceptional and our communication with Nick made it a very good buying experience. We’re big advocates of the pool that Hauk built for us and we will continue to recommend their product.
The Caple Family – Prosper, Texas
Jack, Mike, Megan, Nick, Clay, Jaime, … I’m sure I left someone out, but they are all top-notch people and pleasant to work with.
The Willey Family – Frisco, Texas
Nick’s customer service was outstanding and he is the main reason why Hauk got the job over several others. From the beginning coming to my office and speaking with me to finalizing the deal he made sure I was happy.
The Clark Family – Frisco, Texas
Everyone provided excellent service: Nick, Sammy, Mike, Jaime, Reid. We especially appreciate the work done by the rock crew building the dry-stack stone and setting the coping & waterfall.
The Bohn Family – Celina, Texas
I was happy with the initial design. They were able to address all of our concerns and deliver what we wanted. We made a modification and they did a good job of incorporating those modifications into the project. I am very happy with the quality of the materials they used and that they are what I expected. I am very happy with Nick Hauk’s follow-up. This is our first pool, and I think that he did a good job of explaining what we needed to follow-up with in building a pool and the work it entails and everything. He was very helpful at guiding us through the process.
The Nad Family – Frisco, Texas
The build process was smooth and efficient. The contractors were all courteous and always picked up to keep the area as clean as possible. The communication and quick response to questions was helpful in keeping us informed and comfortable that everything was proceeding correctly. Tyler was great in putting together a pool design based on our inputs and communicating working with us to get a great pool design within our budget.Reid was also exceptional in answering questions along the build cycle and helping get the punch list knocked out.
The Beshears Family – Van Alstyne, Texas
We had some concern over a variable speed pump, but were ultimately very pleased with results. Overall, we love our pool. Others are jealous. Quality. They think through things and really put the finishing touches on their final product. Nick and Sammy did a great job, and put up with us. Reid and mike were also there when needed. Great team effort.
The Riordan Family – Frisco, Texas
Tyler was a very caring sales representative. He listened to our wants and tried to meet our needs. Sammy was very accessable and has been very thorough in returning calls for even basic questions.
The Fletcher Family – Murphy, Texas
The top area of satisfaction has to be the pool! We love, love the end product and couldn’t be more pleased with the quality building process. I would also have to say that we were very satisfied with the communication throughout the process. Everyone did a great job updating us on the status and what to expect next. We will highly recommend Hauk as the company to call for a pool.

I would like to recognize Nick Hauk, Tyler Franklin and Reid Leslie. We were Nick’s first customer and he went above and beyond to ensure our pool building experience was the best!! I would like to recognize Tyler as we made several changes to our design and every time we were in the office (no matter how late in the day), Tyler stopped whatever he was doing to help us with the design software to ensure all of our changes were captured and collaborated on ideas. I would also like to recognize Reid as he went out of his way to revise needed paperwork and minimize any inconvenience to us.
The Moore Family – Celina, Texas
Professionalism, communication, working with you to get through issues as a win-win, education up front of how it will work, and how they manage it, and they are friendly people.
The Quidatano Family – Celina, Texas
Communications was awesome and Sammy was amazing!
The Bradley Family – Frisco, Texas
Nick went above and beyond to get any questions we had resolved. The crew that started the beginning all the way to the end. Each section/phase was completed throughly and timely.
The Dannemiller Family – The Colony, Texas
During each stage of construction we found the crews to be very easy to work with. All questions were addressed in a timely and very courteous manner. Overall, a very pleasant experience! We readily recommend Hauk to our friends!
The Kube Family – Frisco, Texas
We enjoyed our experience with Hauk Custom Pools and would definitely recommend them to friends. The 3D design program really gave us a good feel for what our pool would look like in our backyard. We are anxious for swim season to roll back around so we can spend time enjoying our new pool!
The Hejnicki Family – Frisco, Texas
Other than Robby, I would like to call out Sammy. He was very responsive to my questions and did a good job with pool school (even though I went with a service instead of doing it myself). He was quick to resolve issues and always did what he said he was going to do. Sammy is a real asset to Hauk.
The Bathie Family – Frisco, Texas
I was a little concerned with how things would develop as this is the first pool that I have built. The whole staff has put me at ease with answering all my questions and concerns. I would like to especially thank Peter because he went above and beyond to really make this a pleasant and exciting experience. I asked him to show me some pools that Hauk had built. He spent a lot of time with me deciding on what would look best for us and how we could use a backyard space effectively, THANK YOU!
The Smith Family – Frisco, Texas
I’d like to recognize Robbie Hauk, Sammy Traveno, Reid, and Tyler Franklin for their exceptional service.
The Barnes Family – Frisco, Texas
I think they spent a lot of time with us during the design process, and I felt that made a much of the difference. We had a challenging project and we had everything planned accordingly. The work upfront made a huge difference, they recognized some areas of concern that others did not and that helped us in the long run.
The Snell Family – Frisco, Texas
During the design – Tyler listened to what we wanted and provided a great design that coordinated well with the yard, house, and lifestyle that we were looking far. They were no compromises on the quality of the equipment, materials, etc. used. During the construction – Did an excellent job of keeping us informed of the status of the work and next steps. The checklist provided at the beginning of the job and weekly updates were most helpful. All of the crews did great work and were courteous.
The Chollar Family – Mckinney, Texas
We love the design of our pool and the presentation of the design was very impressive, very informative. I didn’t feel like they tried to oversell us on something that wasn’t right for us. Sammy was great. Very respectful and responsive to our questions. We had an issue with our heater early on and he got it fixed right away. In general, we are very pleased with our pool. It turned out beautiful and we can’t wait to use it in the upcoming season!
The Dawson Family – Frisco, Texas
Hauk did an excellent job and delivered above our expectations. This is a large investment so I am glad we picked Hauk. My friends all ask about the experience so I think so additional business will come their way.
The Williams Family – Frisco, Texas
The workmanship and quality of our pool is above board. We could not ask for better. Hauk did an amazing job in designing the layout of our pool relative to our home and back yard. We see the pool from every window. The grotto, the fountains all just beautiful. Whenever we had questions, we had answers immediately.We are more than satisfied with Hauk Custom Pools and we would recommend them to anyone, in fact, we do all the time. We love our pool and we love showing it off! Robby, Sammy and Reid….and your crews that I don’t remember everyone’s names, but…….hats off to you all! Thank you so much for everything!
The Brown Family – McKinney, Texas
Project management was strong. Communication of the time line and progress through the cycle was consistent.
The Rainwater Family – Frisco, Texas
Chris went above and beyond and we enjoyed meeting and working with Robby Hauk. When we were having difficulty making our selections, Chris made arrangements for us to see a pool made with the materials we were considering. I would recommend Chris to anyone!
The Tomasko Family – Frisco, Texas
Chris was great to work with! He is very knowledgeable about the design, selection, and overall buying process for Hauk! He showed incredible patience as we moved through the process, and was always available to us!
The Carter Family – Frisco, Texas
I think we are most satisfied with the end result. Our pool and backyard are beautiful. When we look at other pools in our neighborhood built by other builders we are very happy we chose Hauk Custom Pools.
The Anderson Family – Little Elm, Texas
Chance was awesome. I have been trying to get our AquaLink set up for 2 years. On Chance’s first visit, he listened to me and knew exactly what I needed. On his follow-up visit he was able to resolve the issue and everything worked perfectly. Chance was so nice and respectful. He even reset my remote programing to the previous settings. If we ever need anything in the future, I would only want Chance to come out and work with me. You guys got a good one!!! I also have to give some accolades to Clay. I know he has felt (and heard) my frustration. But he is always willing to call/email…he doesn’t avoid me and always wants to solve my problem. Jason and I both feel the service/follow-through has taken a 180. We would highly recommend Hauk. Chance was awesome. I have been trying to get our AquaLink set up for 2 years. On Chance’s first visit, he listened to me and knew exactly what I needed. On his follow-up visit he was able to resolve the issue and everything worked perfectly. Chance was so nice and respectful. He even reset my remote programing to the previous settings. If we ever need anything in the future, I would only want Chance to come out and work with me. You guys got a good one!!! I also have to give some accolades to Clay. I know he has felt (and heard) my frustration. But he is always willing to call/email…he doesn’t avoid me and always wants to solve my problem. Jason and I both feel the service/follow-through has taken a 180. We would highly recommend Hauk.
The Tarver Family – Frisco, Texas
I love family-run businesses, especially this one, because the owners are always accessible and actually care about their customers. Hauk goes beyond the call of duty to make sure warranty work is completed in a timely manner instead of putting us on the back burner Always make sure we’re happy with our pool Excel at workmanship and perfection. Most contractors don’t like working with me, because I’m a perfectionist, but Hauk didn’t quit on me. They went over and beyond to make sure I was satisfied with my pool.
The Galles Family – Prosper, Texas

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