Service

  • Fully licensed by the Texas Department of Licensing and Regulations
  • Keeping your pool performing at its best
  • Use of industry-leading cleaning and chemical products
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Pool Service Celina, Anna & Prosper, TX

We take care of our customers and their pools far beyond the completion of installation. Should you need our assistance, we will send out one of our licensed service professionals to you as quickly as we can, to minimize your pool’s downtime.

Our service technicians are licensed by the Texas Department of Licensing and Regulations, so you can relax knowing that you’re in the care of professionals you can trust.

The services provided by our service department include:

  • Equipment installation and the repair of pumps, filters, heaters, pool lights and pool cleaners.
  • Installation and repair of automated controllers and ozone systems.
  • Nature2 products- Natural mineral purifiers for pools and spas, and in-line chlorinating feeders.
  • Filter Maintenance Program- Hassle-free cleaning of your filter, salt cells, UV bulbs and Nature2 cartridge replacement.

Filter Maintenance Program:

  • DE – Every 6 months
  • Cartridge – Every 3 months
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Pool Repair in Celina, Anna & Prosper, TX

Not only do we ensure that your pool is performing at its best all year round, but the Hauk Pools team also provides a dedicated swimming pool repair service. 

If you notice any signs you need a pool repair, it’s vital that the issue is addressed as soon as possible in order to prevent further problems that could cause more damage and cost you more. 

Our numerous industry accreditations and licenses mean that we’re fully qualified to handle any pool repairs to the highest caliber, while minimizing disruption so you can get back to enjoying your personal backyard oasis. 

Our range of pool repair services in Celina, Anna & Prosper, TX includes:

  • Pool lighting repairs
  • Pool equipment repairs 
  • Swimming pool heat pump repairs 
  • Pool heater installation and repairs
  • Pool pump repairs 
  • Pool leak repairs 
  • Pool filter repairs
  • And much more! 
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FAQs

The first thing to check is the breaker/breakers associated to the lights. There could also be a GFCI type plug that may have been tripped. This is usually near the pool equipment. Reset if they tripped to the off position. If it does not reset or continues to happen often then we recommend submitting a service repair request
Since the spa water level is higher than the pool level, we install water check valves at the pool equipment to equalize the pressure and prevent the water spa water displacing to the pool when the pool equipment is off. These check valves are a maintenance item and should be inspected periodically and replaced if they start to fail.
The pool pump motor has vent holes to prevent the motor from overheating. Sometimes the equipment area may be flooding, or the house gutters need to be cleaned so water from the roof gets displaced properly. Usually the breaker does what it is designed to do and trips to the off position. Once the moisture dissipates in the motor the breaker will be able to be reset and pump operates properly again. It is possible to purchase a motor cover at our retail store if it becomes a persistent problem.
We recommend testing and balancing the water chemistry on a weekly basis. Once the water temperatures get below 60 degrees, testing and balancing every 2 weeks should be enough.
The type of main pump you have will be a primary factor on how long you should be circulating the main body of water. If you have a variable speed pump, we recommend running it 22 hours daily all year knowing the rpms are set to a moderate speed. If you have a single speed pump, we recommend running the pump at least 1 hour for every 10 degrees of air temperature. Therefore, adjust based on the average temperature as the seasons change.
The primary cause for a pump not priming properly is air getting introduced to the suction side of the pool equipment. The most common reason is the pump lid. With the pool system turned off. Remove the pump lid, empty the strainer basket, inspect and lubricate the pump lid O-ring, pour approximately 5 gallons of water in pump strainer pot, secure the pump lid back to the pump, turn system on and let the pump self-prime for 10-15 minutes. If you are not successful and you know the pool water level is above the skimmers you will need to submit a service repair request.
There are several factors that could be the cause. (1) The main pump has power but is not fully priming (2) The run schedule could have been changed (3) The breaker tripped and needs to be reset (4) Motor capacitor or motor has gone bad and requires replacement

let’s discuss your pool today call (469) 716-5492

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